Thank you for choosing Joocyee! This Shipping Policy outlines the terms and conditions regarding the shipping of products ordered from our website. By placing an order with us, you agree to comply with this Shipping Policy.

1. Shipping Methods and Delivery Timeframes:

   a. We offer various shipping methods, including standard and expedited options, depending on the destination and availability.

   b. Estimated delivery timeframes are provided during the checkout process and may vary depending on the shipping address and chosen shipping method.

2. Order Processing Time:

   a. We strive to process and ship orders promptly. Order processing time typically ranges from 1 to 3 business days, excluding weekends and holidays.

   b. Please note that order processing time may be longer during peak seasons or when dealing with high order volumes.

3. Shipping Costs:

   a. Shipping costs are calculated based on the destination, selected shipping method, and order weight or value. The applicable shipping charges will be displayed during the checkout process.

   b. Additional customs duties, taxes, or fees may apply depending on the destination country. These charges are the responsibility of the recipient and are not included in our shipping costs.

4. Order Tracking:

   a. Once your order is shipped, we will provide you with a tracking number to track your package's progress.

   b. You can use the tracking number to monitor your shipment's status through our website or the designated courier's tracking service.

5. Shipping Restrictions:

   a. We currently offer shipping to select countries/regions. The availability of shipping options may vary depending on the destination.

   b. Certain products may be restricted or prohibited from international shipping due to local customs regulations or restrictions. Please review the product details and shipping restrictions before placing an order.

6. Address Accuracy:

   a. It is the responsibility of the customer to provide accurate and complete shipping information. We will not be held liable for delays or failed deliveries due to incorrect or incomplete addresses provided by the customer.

7. Lost or Damaged Packages:

   a. In the rare event that a package is lost or damaged during transit, please contact our customer support team at juliamonica8971@outlookhi@joocyeebeauty.com. We will work with you and the shipping carrier to resolve the issue.

8. Changes to Shipping Policy:

   a. We reserve the right to modify or update this Shipping Policy at any time without prior notice.

   b. Any changes to this policy will be effective immediately upon posting on our website.

If you have any questions or need further assistance regarding our shipping policy, please contact us at juliamonica8971@outlookhi@joocyeebeauty.com. Our customer support team is here to assist you.

Sincerely,
The Joocyee Team